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  1. Stokke
  2. General queries

General queries

Questions/policies when it comes to orders, prices, discounts, claims, warranty, recalls, etc.

General info

  • I made a mistake during registration
  • About Stokke®
  • Sustainability
  • I am interested in a collaboration project
  • Can I become a retailer?
  • What is your B2B policy?
See all 7 articles

Shipping & Returns

  • What happens if no one is there to accept my delivery?
  • Shipping exclusions

Products & Orders

  • Which date format is used on Stokke® product serial numbers?
  • I cannot find my product on the Extended Warranty list
  • Where can I find my serial number?
  • Why did my payment get declined?
  • I made a mistake in my order - can I make changes?
  • I did not get my free item despite an active promotion
See all 13 articles